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Management Modules

P3 Act Now to lead change.jpg
Leadership

Act now to lead change

How do you prepare for the process of change?

05 May 2016 , 900 Min Module

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Leadership

Preparing for change

How do you keep your business going strong when undergoing periods of change?

04 Apr 2016 , 900 Min Module

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People skills

How to recruit employees

The recruitment process is one of vital importance to any business, how do you go about it?

02 Mar 2016 , 900 Min Module

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Leadership

Managing difficult employees

Be clear about the standards you expect from your team, and deal with any problems promptly

04 Feb 2016 , 900 Min Module

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Customer service

A quality MOT

How can the quality of the service you offer be improved upon?

08 Dec 2015 , 900 Min Module

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Customer service

How to really listen

There are many challenges for effective listening in the pharmacy workplace that reduce the ability to listen effectively.

26 Nov 2015 , 900 Min Module

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Leadership

Personal resilience under pressure

The pressure you face today in community pharmacy is probably more than ever before

05 Nov 2015 , 900 Min Module

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Focus on long-term conditions

The management of long-term conditions is a major burden for healthcare, so how do you create services for your patients who are suffering from long-term conditions?

03 Nov 2015 , 900 Min Module

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Reducing the risk of dispensing errors

What is the best way to reduce the chance of dispensing errors?

03 Nov 2015 , 900 Min Module

P3 Risk.jpg
Management problem solving

Understanding risk in pharmacy

Understanding the risks you potentially face in a pharmacy

27 Oct 2015 , 900 Min Module

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Business environment

Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care? 

02 Oct 2015 , 900 Min Module

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Marketing

Ways to grow pharmacy sales

Take time to assess your pharmacy sales and plan for business growth

29 Sep 2015 , 900 Min Module

P3 Leadership for the future.jpg
Leadership

Leadership skills for new managers-old

Leaders exist at every stage of the management spectrum, from new managers to those leading an organisation.

01 Sep 2015 , 60 Min Module

P3 Future.jpg
Business environment

Understanding the future

An educated view on future developments helps you to plan your direction today

07 Aug 2015 , 900 Min Module

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Business environment

Clear communication

Worried about what to say? Use this technique to help plan a key conversation

06 Aug 2015 , 900 Min Module

P3 Management.jpg
Leadership

Managing through change

Change is never going to stop, but we can all learn to work with it.

06 Aug 2015 , 900 Min Module

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