Management Modules

P3 Act Now to lead change.jpg

Leadership, Management problem solving, People skills,

Act now to lead change

How do youÂ prepare for the process of change?

05 May 2016 , 900 Min Module

P3 Preparing for change.jpg

Leadership, Management problem solving,

Preparing for change

How do you keep your business going strong when undergoing periods of change?

04 Apr 2016 , 900 Min Module

P3 Recruiting.jpg

People skills,

How to recruit employees

The recruitment process is one of vital importance to any business, how do you go about it?

02 Mar 2016 , 900 Min Module

P3 Managing difficult employees.jpg

Leadership, Management problem solving, People skills,

Managing difficult employees

Be clear about the standards you expect from your team, and deal with any problems promptly

04 Feb 2016 , 900 Min Module

Customer service, Leadership,

A quality MOT

How canÂ the quality of the service you offer be improved upon?

08 Dec 2015 , 900 Min Module

P3 How to really listen.jpg

Customer service, People skills,

How to really listen

There are many challenges for effective listening in the pharmacy workplace that reduce the ability to listen effectively.

26 Nov 2015 , 900 Min Module

P3 Resillience.jpg

Leadership,

Personal resilience under pressure

The pressure you face today in community pharmacy is probably more than ever before

05 Nov 2015 , 900 Min Module

P3 Long term conditions.jpg

Focus on long-term conditions

The management of long-term conditions is a major burden for healthcare, so how do youÂ create services for yourÂ patients who are suffering from long-term conditions?

03 Nov 2015 , 900 Min Module

P3 Dispensing.jpg

Reducing the risk of dispensing errors

What is the best way to reduce the chance of dispensing errors?

03 Nov 2015 , 900 Min Module

Management problem solving,

Understanding risk in pharmacy

Understanding the risks you potentially face in a pharmacy

27 Oct 2015 , 900 Min Module

Build Pharmacy around patients.jpg

Business environment,

Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care?

02 Oct 2015 , 900 Min Module

P3 Pharmacy sales.jpg

Marketing,

Ways to grow pharmacy sales

Take time to assess your pharmacy sales and plan for business growth

29 Sep 2015 , 900 Min Module

P3 Leadership for the future.jpg

Leadership,

Leadership skills for new managers-old

Leaders exist at every stage of the management spectrum, from new managers to those leading an organisation.

01 Sep 2015 , 60 Min Module

Business environment,

Understanding the future

An educated view on future developments helps you to plan your direction today

07 Aug 2015 , 900 Min Module

P3 Structured communications.jpg

Business environment, Customer service, People skills,

Clear communication

Worried about what to say? Use this technique to help plan a key conversation

06 Aug 2015 , 900 Min Module

P3 Management.jpg

Leadership, Management problem solving, People skills,

Managing through change

Change is never going to stop, but we can all learn to work with it.

06 Aug 2015 , 900 Min Module

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