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This module focuses on the art of listening, communicating with colleagues and the importance of listening for effective communication.
16 Sep 2015 , 900 Min Module
Worried about what to say? Use this technique to help plan a key conversation
06 Aug 2015 , 900 Min Module
This Professional Assistant: Service Excellence module focuses on the WWHAM questions.
25 Jun 2015 , 5 Min Module
