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How can you move from an interesting idea to tangible, collaborative action? The third video in the Confident Connections series provides you with two practical tools to take a great idea and make it a game changing local service.
07 Jul 2021 , 1 Min Article
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Change is a constant, even discounting the exceptional times we are living through in 2020. How do you manage?
22 Oct 2020 , 5 Min Module
Most complaints can be resolved quickly; some may even hold lessons that can lead to improved service.
The Covid-19 outbreak has provided cover for less desirable activity, learn how to keep your pharmacy safe.
20 Jul 2020 , 5 Min Module
The time that pharmacy automation frees up has never been more useful – or apparent – than it is right now.
02 Jul 2020 , 3 Min Article
Find out why community pharmacy should be at the forefront of the emerging self care revolution.
23 Jun 2020 , 4 Min Module
Time for a refresher on the key principles of clinical governance.
22 Jun 2020 , 5 Min Module
Over the past few weeks we have seen how quickly things can change dramatically when they have to.
16 Jun 2020 , 5 Min Module
Patient apps, a new take on dispensary IT and the ongoing saga of hub-and-spoke are among the elements shaping the development of technology in community pharmacy.
20 Mar 2020 , 6 Min Article
Understanding what you are trying to achieve and what success looks like is vital if your team and your business are to grow.
17 Oct 2019 , 5 Min Module
Step into your customers' shoes and walk through our 3D pharmacy to learn how to maximise the impact and profitability of your pharmacy.
27 Aug 2019 , 3 Min Module
How do you promote the right culture to sustain an overall focus on quality improvement?
02 Aug 2019 , 4 Min Module
What professionalism is or isn’t may be difficult to define in practice
20 Apr 2017 , 900 Min Module
This P3 Business CPD module covers how to help patients and potential customers to understand the breadth of what your pharmacy offers.
22 Dec 2016 , 900 Min Module
With the pace of life so fast, can you learn how to manage it?
04 Jul 2016 , 900 Min Module
Set the right goals for your pharmacy and work towards them.
31 May 2016 , 900 Min Module